How can I order a Saver or Mega Pack quantity than is not listed as an option?
For example, you need 45 rather than 50 items. Contact us and we'll create a special order for you.
How can I order a larger quantity than is not listed as an option?
For example, you need 145 rather than 50 items. Contact us and we'll create a special order at a lower price per item. We suggest contacting us 30 days in advance.
Can I get a special mix of items to get a better price?
For example, you want 10 folding purse hooks with Swarovski crystals but not in the same color. Contact us and we'll create a special order for you. Items must have the same base price.
Can I place a telephone order?
Yes, we are available 8 AM to 6 PM EST for telephone orders or customer service. When you call us to place an order, we destroy your credit card information after placing the order.
How do Chatt purse hooks work?
They work on gravity. Set the flat top of the hook on surface of a table or counter top. Place your handbag strap on the J shaped hook underneath. The weight of the bag pulls against the top and keeps the bag in place. A rubber mat under the top prevents the hook from slipping. No magnets or glue is used and the purse hooks on any smooth surface.
What is the difference between a purse hook, purse holder, purse hanger, handbag hook, handbag holder, handbag hanger, purse valet, handbag valet, purse valet, handbag caddy and purse caddy?
Nothing! All these terms are synonymous. They are names for the same gadget.
Are there different types of purse hooks?
Basically there are only two types. Long purse hooks that have a solid j shaped hook and folding purse hooks. Their 4 links fold around the center piece into a small disk. Some women prefer their compact size.
What guarantee do I get of your quality?
Chatt Gifts has a 100% money back guarantee that you are completely satisfied with our products! We appreciate your business and want you to refer others to us. In the event you are not satisfied, we will refund 100% of your money (excluding shipping) within 10 days after you receive your order. We issue credits within 3 business days after receiving your returned merchandise. Just include a copy of your order or a note explaining your request.
Do I get a warranty?
Defects are very rare! All Chatt products have a one year warranty and we will exchange any defective products.
How are your purse hooks packaged?
Our long hooks come in a clear polybag with the black pouch. The Swarovski crystal logo tag is on the polybag. Most of folding purse hooks come in our exclusive gift box with the pouch inside. The bling folding purse hooks come in a shinny black box
What are the Chatt purse hooks made of?
Chatt purse hooks are made of steel or brass. They are coated with a silver chrome finish that provides a smooth, shinny surface. All products are lead free.
How big are Chatt purse hooks?
They only weigh 2 ounces and are 4 to 5 inches long.
Do you charge extra for the black velvet pouch?
All the Chatt purse hooks, except the folding bling purse hook, come with a pouch. When you order Saver or Mega Packs, you get the same number of pouches.
How much weight can a Chatt purse hook hold?
Long purse hooks can hold 15 to 20 pounds of weight. Folding purse hooks can hold 15 pounds.
How soon will I receive my order?
Depends on your location. All listed products and quantities are available for immediate shipment. We ship all orders within 24 hours from our warehouse in South Florida. FedEx Ground Service takes about a week. FedEx Express arrives the next day. USPS Priority Service arrives in 2 or 3 days.
How much is shipping?
Depends on your location. You will view all shipping options and charges before finalizing the order.
Do you sell wholesale?
Yes, retailers and other resellers with a sale tax certificate can get an account at ChattPlus.com.
How can I get my logo or personal information on the top of a Chatt purse hook?
Chatt custom hook service can add any image, photo, or message to a Chatt purse hook. We can help you design 100 or 100,000. Chatt custom hooks are great for branding your company, fund raisers or special events such as grand openings.
How does Chatt support the SmileTrain.Org as a corporate sponsor?
We help in two ways. First, we automatically donate funds every month. Second, every Chatt purse hooks includes their web address on the rubber mat with usage instructions. Our goal is to encourage others to support this outstanding organization.
Do you sell to international customers?
Yes! Due to requests from many customers outside the USA, we now sell and ship all over the world. International customers can pay by Pay Pal, electronic bank transfer, money order or check. Send us an email with your request. Shipping cost start at $15.00 and average $58 per 50 Chatt per hooks and arrives at your address within 7 to 14 days.
